What is AskVoro

AskVoro is an AI support desk you drop onto your own site. One workspace owns everything a visitor sees: the chat widget, the help center it answers from, the inbox your team replies in, and the integrations that let the AI look up a real order or account.

The three pieces#

A widget on your site. A small script draws a launcher button and opens AskVoro in an iframe. You build its layout yourself — pages, containers, and elements — in the widget builder. There are no fixed screens to work around.

A help center you own. Articles grouped into sections, plus FAQs. Write them in the dashboard, or keep them as Markdown in your own repository and push them with the askvoro CLI. The same records answer the AI, render in the widget, and publish as a public documentation site.

An AI that knows when to stop. It answers from your help center, calls your API through tools you define, and hands off to a human when it can't help. When someone on your team takes over from the inbox, the AI stops mid-turn rather than talking over them.

What a conversation actually looks like#

1. A visitor opens the widget and asks a question.
2. The AI answers from your published articles and FAQs.
3. If the question needs their data — "where's my order?" — the AI asks them to verify their email first, then calls your backend with the verified address.
4. If it still can't help, it offers a human. Your team picks the conversation up in the inbox and the AI steps aside.

What you need before you start#

• A workspace. You get one when you sign up.
• A place to put one <script> tag.
• Something for the AI to answer from — even three articles beats zero.

Nothing else is required. Custom tools, email verification, MCP connections and the WordPress plugin are all optional, and each one is useful on its own.

Where to go next#

• Install the widget — the one script tag.
• Your first conversation — test it end to end.
• Then fill the help center, because an AI with nothing to read is just a slower way to reach a human.